As part of its contrition, Apple is now offering to replace the batteries on older iPhones for $29, a $50 discount from the usual price.Benchmark tests have suggested the slowdown isnrsquo;t huge, but noticeable.It follows a legal complaint filed in December by a French consumer rights group whose aim is to stop the intentional obsolescence of goods by companies. It was the first legal action ever for planned obsolescence and deception in France, HOP said in a statement.Vasseur said her group launched a survey following its complaint so that users can report problems they have faced. 27.
It is led by the French body in charge of fraud control, which is part of the finance ministry.Vasseur said she hopes that the consequences globally could be to go toward more sustainable and durable products ldquo;for all manufacturers that wonrsquo;t want to face the same kind of scandal.But Apple also has denied the slowdown of the older phones is a ploy designed to spur sales of newer models. Its statement claims Apple slowed down older smartphones in order to make clients buy the new iPhone 8, which was launched on the market around the same time.The companyrsquo;s choice boiled down to ldquo;let the phone just run at full speed and kill the prematurely aged batteries or slow down the phone so the battery would last longer,rdquo; Milanesi wrote in a recent analysis.
Apple apologized in December for secretly slowing down older iPhones, a move it said was necessary to avoid unexpected shutdowns related to battery fatigue.Any fine imposed on Apple would probably hurt its pride more than its pocketbook.Creative Strategies analyst Carolina Milanesi believes Applersquo;s throttling of older iPhones is helping to extend the devicesrsquo; lives by enabling to take advantage of the new features in the companyrsquo;s free software updates each year. Judges, in turn, can also dismiss the cases, due to lack of evidence for instance, or send them to courts for trial. When theyrsquo;re over, prosecutors can either decide to drop the cases or to send them to investigating judges for full investigations.
The French consumer rights group, called HOP,
Such probes can last weeks or months.In the French legal system, preliminary investigations are launched and led by prosecutorsrsquo; offices. Although Apple has said thatrsquo;s done to prevent iPhones from unexpectedly shutting down because of weak batteries, lawsuits filed against Apple say that its failure to disclose that right away could have led some people to wrongly conclude they needed a newer, faster phone rather than just a new battery.The preliminary probe was opened last week over alleged ldquo;deception and planned obsolescencerdquo; of some Apple products, the office said. In 10 days, HOP has received more than 3,000 reports that will be handed over to the DGCCRF, the government fraud watchdog in charge of the investigation, she said.
The company has accumulated nearly $270 billion in cash from its sales of iPhones and other products. A 2015 law makes that a crime, with penalties of up to two years in prison and fines of up to 5 percent of the companyrsquo;s annual turnover. ldquo;We have never and would never do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,rdquo; the company said on its website.In the Paris prosecutorrsquo;s office, French authorities have opened an investigation into Apple over revelations it secretly slowed down older versions of its iPhones.
Since Epson and Apple cases are the first legal actions for planned obsolescence in France, there hasnrsquo;t been case law yet on possible penalties, fines or damages awarded by courts under this particular offenseS.rdquo;A similar investigation targeting Japanese printer-maker Epson was opened in November, also following a complaint by HOP. In these cases, the whole process may last months or even years
Apple apologized in December for secretly slowing down older iPhones
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